Terms and conditions

These terms and conditions govern your use of our website. By using our site, it is assumed you have agreed to them. If you do not agree to these terms then please leave the website.

We reserve the right to change these terms and conditions at any time so please check them regularly. By continuing to use the site after changes have been made is your acceptance of the changes.

The use of personal information is inline with our Privacy Policy.

Methods of payment

Paypal and Stripe can be used to make payments online. Orders can also be made over the phone by calling 01946 592933 and speaking to a member of our team.

Delivery

We will where at all possibly send your order within 5 to 7 working days of your order being placed. We will contact you using the information you provide if we are unable to deliver your product(s) within this time.

Contacting us

You can contact us on 01946 592933 Monday to Friday, 9am to 5pm or by emailing us at sales@rumstoryshop.co.uk

Returns policy

If your product reaches you in a less than perfect condition please call us on 01946 592933 or email us at sales@rumstoryshop.co.uk and we can discuss return and/or replacement.

Website terms

The Rum Story Shop reserves the right, at any time, and without prior notice, to remove and stop supply of any product contained on this website.

Prices, details of products and limited time offers posted online are subject to change without notice.

All products and services are subject to availability. Product packaging and colour may vary.

Unless otherwise specified, the products on this website are available only to UK residents (excluding Channel Islands). The Rum Story makes no representation that any products referred to on this website are available in other locations than the UK. The information and other materials contained in this website may not satisfy the laws of any other country and those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent the local laws are applicable.

This website is the property of Whitehaven Harbour Commissioners Trading as The Rum Story Shop. 27 Lowther Street, Whitehaven, Cumbria, CA28 7DN, England. VAT registration Number 256 6542 41